Contact
Talk to us
Email is the fastest way to reach us. We aim to reply within two business days.
Support, billing and privacy
support@neuen.aiPhone (Hong Kong, business hours HKT)
+852 6693 5545Account and sign-in
Password resets and account deletion are handled by email from the address on your account.
Billing and refunds
Include the email on your account and the date of the charge. Refund terms are in the Refund & Cancellation Policy.
Privacy requests
Access, correction or deletion requests under the Hong Kong Personal Data (Privacy) Ordinance.
Registered office
AIUS LimitedUnit 2904-05, 29/F, Universal Trade Centre3 Arbuthnot Road, CentralHong KongPostal correspondence only. Company No. 76403032.